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Frequently Asked Questions

My company has only 1 or 2 employees. Can I still use Redbooth?
Of course! Redbooth is a great collaboration tool for small teams. The Pro base package gives you the flexibility to work with up to 5 people for just $25 per month (billed annually). You can add as many additional users as you need. Redbooth does not offer plans tailored specifically to one or two users. For more information, visit our Help Center.
Can I use Redbooth for free?
Your first 30 days are on us. Sign up for a free trial to try out Redbooth with your team and decide if it’s the right tool for you. When your trial is up, select the plan of your choice. All of your content and information will stay put! For more information, visit our Help Center.
What’s the difference between “basic” and “advanced” productivity reports?
Basic reports show you tasks by user, workload snapshots, and manual time tracking. Advanced reports, which are especially useful for managers and team leaders, include all of that plus User Reports and Workspace Reports. With User Reports, you can drill down into the performance of individual team members. Workspace Reports include easy-to-use graphs that highlight performance trends over time and workload allocation for each workspace (project) you manage. You can also catch unassigned tasks or tasks without deadlines to ensure that nothing falls through the cracks. For more information, visit our Help Center.
Are Gantt charts included in both the Pro and Business plans?
Yes! At Redbooth, we want to empower your team with interactive Gantt charts to keep your projects on time and on track. Redbooth’s easy-to-use Gantt chart feature — we call it Timeline view — is included in both plans. For more information, visit our Help Center.
I like to collaborate with my clients. Can I add them to a project or workspace?
Sure! Many agencies find that Redbooth is a perfect tool for collaborating with clients. When you add a client as an “external” user, they have limited access to view and update tasks. For most clients, this is generally more than sufficient. There is no charge for adding your clients as externals. For more information, visit our Help Center.
Does Redbooth have special pricing for nonprofits?
We’re proud to support the work of nonprofit organizations with a special nonprofit discount off the plan of your choice. We’ll just need to see some documentation of your nonprofit status (typically your IRS 501c3 status letter). Email us at and we’ll be happy to apply the discount to your account.
What payment options are available?
We accept any major credit card. For annual Business plan subscriptions over 50 members, we can issue an invoice payable by bank transfer or check.
Can I sign up some of our team members for Pro and some for Business?
All members in your subscription need to be on the same plan. However, you can switch plans at any time. For example, you can upgrade from Pro to Business by contacting
If I want to add more employees to our plan in the future, how would I do that?
Grow with Redbooth as your company grows. It’s very simple! When you’re logged into Redbooth, just select “Subscriptions and Billing” from the dropdown menu to add users at any time. You’ll be invoiced for the additional seats for the remaining period of your subscription. For more information, visit our Help Center.

Still have questions? We’re happy to help.

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