Read the Next Customer Story
Joomla-focused web design firm works with their clients on Redbooth
Please describe the problem or business challenge your company was trying to solve with Redbooth.
My company had grown to a team of four and we were starting to work on larger projects with multiple contacts. We needed a better way to assign tasks and communicate. Redbooth had the smoothest interface and the built in HD Meetings have been invaluable to my work.
Tell us about your search for a solution.
I was using Basecamp at the time and finding it cumbersome and complicated. I wanted something that I could share with my clients and have them be able to easily adopt. Most of my clients have been able to learn how to use the tools in Redbooth which helps make projects go smoother.
How did you make the decision to choose Redbooth?
I made the decision to choose Redbooth because it was something I was able to share with my clients and get them excited to use it. Other PM tools I had used previously did not succeed in that regard. The HD Meetings work great because clients can share their screen and show us what we need to work on. This has actually gotten us new business. My favorite part is the To-Do Lists, and the ability to assign tasks to a certain person and give due dates. You can even create subtasks. The integration with Evernote is awesome as well. The top reason I choose Redbooth is that it is something that was easily integrated into our workflow and we use it every day.
What specific results and benefits were you able to achieve with Redbooth?
Redbooth helps us stay organized. It helps us communicate effectively with our clients. It helps us teach our clients. It gives our prospects a comfortable way to show their websites to us which has resulted in new business. It lets me show clients what tasks I am assigning my team so they can approve or add more. For me, Redbooth makes assigning tasks to my team very easy. My clients appreciate me giving them the ability to assign tasks to my team as well. This allows us to get work done faster. Another benefit I have noticed is that there is much less duplicative work done because tasks are easily assignable. I would describe Redbooth to a colleague as an easy-to-use, but comprehensive project management tool with an excellent HD Meeting integration.
Do you have anything else to add?
I have been with Redbooth for quite some time now and am proud that I found what I think is the best project management platform around (and many of my clients have agreed).