Creative agency uses Redbooth's task dashboard to keep the team up to date
Please describe the problem or business challenge your company was trying to solve with Redbooth.
We are a web development firm. We were using Trello to manage all of our projects and tasks. At the time, half of our employees worked remotely, so a good conversation tool was essential. Trello was missing that homepage update/news feed, so tasks could easily be missed or forgotten. Redbooth had that covered with the task dashboard.
Tell us about your search for a solution.
I spent weeks testing different platforms, none of them met my criteria. And since we have a LOT of projects going on at once, I could quickly see problems with other PM tools. Redbooth had the kanban style workspace we liked, a homepage updates dashboard, the ability to assign tasks, and so much more.
How did you make the decision to choose Redbooth?
The homepage updates dashboard sold me. As the owner of the company and creative director, I have a part in a majority of the projects. Even if I read a task, it doesn’t disappear until I close the window! So, it stays there until I can actually complete the task.
What specific results and benefits were you able to achieve with Redbooth?
I can see where team members are at on a project and easily be notified when I need to respond to one.
Do you have anything else to add?
I also talked my husband’s company into using it. They are one of our clients. They can tag me in a post and have me help on a project. Or they can assign one of my employees to help. We also utilize the “Conversation” part of the workspace, which is a general conversation about a topic that might not be tied in to just one task. And it’s an easier way to look back at the chat log.