Using Redbooth From basics to advanced, and everything in between.

Redbooth iOS App for Private Cloud (Legacy)

Fall 2016 update: Thank you for your interest in Redbooth Private Cloud. While we continue to support current Private Cloud customers, we are no longer taking on new Private Cloud customers. Find out more about Redbooth's standard cloud security ».

Please note, that as a Private Cloud user, you must use a separate iOS app which is distributed outside of the App Store – the Redbooth app that is available in Apple’s App Store will not work for you. If you do not have the application file, please contact your Customer Success agent.

Steps to Install the Redbooth iOS Private Cloud App Using Apple Configurator 2 [Easiest] (Mac Only)

1. From the Apple App Store, download and install Apple Configurator 2 on your Mac computer.
01-PC-AppleConfig
2. Open Apple Configurator 2 and plug your iPhone into your computer. Your phone screen will appear in the app.
3. Drag and drop the RedboothPrivateCloud.ipa file onto your iPhone screen in Apple Configurator 2. The app will be added to your phone.03.1-PC-AppleConfig
4. From your iPhone, open the app. You will see a message “Untrusted Enterprise Developer”. Click cancel.
04-PC-AppleConfig
5. Go to your iPhone Settings > General > Device management > Teambox Technologies SL > TRUST Teambox Technologies SL > Trust.
05-PC-AppleConfig
6. Now, you can use the Redbooth Private Cloud app.

Steps to Install the Redbooth iOS Private Cloud App Using iTunes (Windows and Mac)
1. Download the latest version of iTunes from Apple’s website: http://www.apple.com/itunes/.
2. Open the sections menu.
01-PC-itunes-install
3. Select Apps.02-PC-itunes-install
4. Drag and Drop the RedboothPrivateCloud.ipa file into the iTunes window.
03-PC-itunes-install
5. Connect your device and select the phone icon near the section menu.
04-PC-itunes-install
6. Select Apps on the phone menu.
05-PC-itunes-install
7. Click on the Install button.
06-PC-itunes-install
8. Once it changes to Will install click on the Apply button.
07-PC-itunes-install
9. After a few minutes, the app will appear on your iPhone’s home screen.
08-PC-itunes-install
10. From your iPhone, open the app. You will see a message “Untrusted Enterprise Developer”. Click cancel.
04-PC-AppleConfig
11. Go to your iPhone Settings > General > Device management > Teambox Technologies SL > TRUST Teambox Technologies SL > Trust.
05-PC-AppleConfig
12. Now, you can use the Redbooth Private Cloud app.