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Configuring a Custom Domain (On Premise)

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Redbooth Private Cloud requires setting a custom domain. This can be a simple subdomain on your main TLD or its own top level domain, e.g. or

This is especially important when enabling ssl (which we strongly recommend) as a valid CA signed certificate will be required.

Set up DNS

Once the virtual appliance is installed and running, take note of the IP it’s running on and add an A DNS record pointing to this IP. e.g.

The procedure for doing this may vary, depending on your DNS provider.

Configure Domain

To configure a custom domain click “Host Settings” under the “Configuration” section and enter the domain the server will have configured and click Next.


Note: Redbooth Private Cloud will be restarted automatically to apply this changes. This will only take a few seconds.

Enable SSL


At this point you can also choose to enable SSL (https). We strongly recommend that you do so for production instances.

To enable SSL simply change SSL Enabled? from “false” to “true”


Click on “Next” and you will be given the choice of either:

  • Purchasing a digital ssl certificate signed by a valid Certificate Authority.

  • Reusing a corporate wild-card CA signed certificate.


We provide a self-signed certificate to ease the evaluation process but this is not designed to be used in production. In fact, our mobile applications will NOT function without official CA-signed certificates.

Note: Concatenate the ca-certificate along with the domain certificate and paste it into the certificate section (More information).



At this point you can now click “Save” to persist the changes.

You will then be directed to a next step where you’ll be asked to apply the changes.


Once you click “Apply” the system will attempt to validate that host settings you have entered are correct, and once validated the system will restart the Redbooth Private Cloud application:



Once the application has restarted you will be redirected to re-access the manager using the new domain and it will be required to login again:



Now Redbooth is available on the domain you have configured. A “Go To Redbooth” link will appear in the manager sidebar and clicking it will take you to the application.


Access Manager using your custom domain

Once Redbooth Private Cloud has been restarted you should now access the manager via your custom domain e.g.

Important Warning! It is important to access the application with the configured domain. If you have stored a link to the application in a bookmark ensure this is updated using the new domain (and http(s) scheme).