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Import Spreadsheet Excel Troubleshooting

If you are running into trouble when trying to import Spreadsheet Excel (.xlsx) files to Redbooth, here are some tips to help you out.

File type is not valid:

  • The file you upload must be in *.xlsx format.
  • If you have an *.xls or a *.csv file, convert it into *.xlsx format and try importing again.

File format does not match:

Import Spreadsheet Excel Troubleshooting

  • The file you upload must match the Redbooth Template format.
  • Download the sample file and change your file to match the template.

Number of rows exceeds the limit:

Import Spreadsheet Excel Troubleshooting

  • The file you upload cannot exceed 500 rows.
  • If you have more than 500 tasks to import into Redbooth, please split the file into smaller files with less than 500 tasks and try again.

File is too big:

Import Spreadsheet Excel Troubleshooting

  • The file you upload cannot exceed 3MB.
  • If you have a large file, please split the file into smaller files (less than 3MB) and try again.