Print and web design studio keeps their virtual team organized with Redbooth
Please describe the problem or business challenge your company was trying to solve with Redbooth.
Before we began using Redbooth, our team was using fragmented tools for task lists, time tracking, project management, and team communications. By our second year in business, we realized we were wasting time and missing opportunities by constantly having to track down where important information was being stored in various places. We needed a solution where we could keep track of to-do lists and do time tracking, as well as run reports on hours worked, all in one place.
Tell us about your search for a solution.
We really wanted a solution that had the ability to organize tasks, assign them to various team members, be accessible by the entire team, and be able to record hours worked and see them in a reporting function by team member or as a whole. We really liked the added benefit of being able to attach Dropbox files straight from our existing Dropbox account.
How did you make the decision to choose Redbooth?
The fact that Redbooth had all the features we were looking for and more, plus its affordability compared to other solutions made Redbooth the obvious choice for us. Our most organized team members loved Redbooth right off the bat, but it took a little longer for others who were already using other solutions to come around. We’re a small company, and in 2013 when we started using Redbooth, there’s no way we could have afforded any other solution that even came close to providing the functionality Redbooth does.
What specific results and benefits were you able to achieve with Redbooth?
Since using Redbooth, we have a very solid understanding of the hours spent on the projects we work on. This really helps us quickly and easily quote new and similar projects. With a place to quickly put in tasks and subtasks, we find we are better at following up with leads and never forget about upcoming deadlines.